1. What are the processing and shipping times?

We process all orders within 1–3 business days.

Once your order is shipped, delivery times depend on the destination country. You will receive a tracking number by email, allowing you to monitor your package at any time.

Estimated delivery times after processing (1–3 business days):

• United States: 12–35 business days

• Canada: 15–30 business days

• United Kingdom: 8–21 business days

• Australia: 10–20 business days

• Europe: 10–25 business days

• Israel: 7–15 business days

• Rest of the world: 12–30 business days

Please note: Delivery times may vary due to customs procedures, carrier delays, holidays, or other unforeseen circumstances.

2. How can I track my order?

Once your order has shipped, you will receive a tracking number via email.

You can track your package at any time through our tracking page.

3. Do you ship internationally?

Yes! We ship worldwide to most countries.

4. What if my package is delayed or lost?

If your package is delayed, damaged, or does not arrive within the expected timeframe, please contact us and we will assist you immediately.

5. How many heat levels does the brush have?

The brush features 4 adjustable heat levels ranging from 160°C to 200°C, allowing you to choose the ideal temperature for your hair type.

6. Is the brush safe for all hair types?

Yes! The brush works effectively on straight, wavy, curly, and thick hair.

The ceramic-coated plates distribute heat evenly to help reduce the risk of damage.

7. Can I use the brush on wet hair?

The GlamGo brush is designed for dry or slightly damp hair.

For best results, we recommend towel-drying your hair before use.

8. How long does it take to heat up?

The brush heats up in under 30 seconds, making it ideal for quick and easy styling.

9. How long does the battery last?

The built-in rechargeable battery provides 20–30 minutes of cordless use, depending on the selected heat level.

10. Does the brush damage the hair?

No. The GlamGbrush uses ceramic-coated heating plates that distribute heat evenly, minimizing the risk of hot spots and helping protect your hair from burning or breakage.

11. Can I take the brush on an airplane?

Yes! Since it is a cordless rechargeable device, it is generally allowed in carry-on luggage.

We still recommend checking your airline’s specific guidelines regarding battery-powered devices.